The Assure 4G is available in Black.
Monthly Archives: September 2022
Is the Assure 4G watch-phone waterproof?
No, the Assure 4G watch-phone is not waterproof. It is not suitable for showering, bathing, swimming or other similar water conditions. Care should be taken while washing your hands.
Can the volume be increased or decreased?
On the watch, swipe left until you see “Settings”, tap this one and scroll down to Volume Setting. You can control the volume for Media, Alarm & Ring Volume here- On each a symbol appears, touch the watch screen to increase or lower the volume. There are 3 different levels to choose from.
Can you send a text message from the Watch?
No, you cannot send text messages from or to the Watch, only voice messages.
Can anyone call the watch?
As a security feature on the watch the app can control who can call the watch and who the watch can call. To only allow the watch to call pre set numbers in the phone book and turn off the use of the keypad: In the app under Me Choose Disable Functions Turn Dial Pad […]
How do I call a number from the watch?
To make an SOS Call from the watch, simply press and hold down the black SOS button on the side of the watch. To make a call to pre entered numbers in your phone book, simply short press the SOS button once to light up the watch, then swipe the screen right until you see […]
Why does my watch use a European Sim card with a Dutch/Spanish mobile number?
The watch comes with a European ‘always roaming’ SIM card. With our ‘always roaming’ Dutch/Spanish sim card included, unlike a standard sim card, they use any 4G mobile network available, enabling the watch to get mobile coverage with any 4G network, not just 1 mobile provider
How do I call the watch?
To call the watch while in the App, press the Dial icon on the map screen to make a phone call to the watch. You can also create a contact in your phone with the watch mobile number and call the watch as you would call any other contact in your phone contact list. Or […]
How long does it take to get the first location signal after activation from the phone?
The first location signal can take up to a few minutes depending on the watch boot up, SIM card activation and data transmission, similar to a mobile phone. If it is taking more than a few minutes, please place the device outside for a few minutes as it is easier to pick up a signal […]
How is my subscription payment made each month?
All payments are handled by the payment company, Stripe, who manage all credit/debit card details securely. Simply complete the short subscription form on our Subscribe page using your credit/debit card and adding your watch mobile number, and your subscription payment is set up. Your subscription will then be charged automatically each time. There are no […]