Yes, the Assure Watch-Phone comes with a 2 year warranty. Full details of our warranty is on our products pages. For more information go to www.watchovers.com/pages/terms-conditions-1
Monthly Archives: September 2022
Do I have to provide my own sim card for my watch?
No, your Watch-Phone comes with a sim card pre-fitted.
When can I expect delivery?
Orders received before 12am each day will be shipped the same day and delivery times are listed on our shopping cart when you add an order to your card as delivery times vary from country to country. Orders received on Saturday and Sunday are treated as being placed on Monday. Orders on Public holidays are […]
What App should I use when using my Assure 4G watch?
Scan the QR code on your Quick Set Up Guide for details of the app. The App is called Carepro+
Two Way Communicate – it’s a Mobile Phone
Make Calls To and From your Assure 4G Watch as it is a mobile phone. Call the Assure 4G and talk directly to your loved one. Enjoy clear conversations with an easy one press dial and answer button giving your loved ones an extra confidence and sense of security when they are not with you. […]
How do I change card credit or debit card details for the subscription payment?
You can cancel your subscription at any time by emailing firstname.lastname@example.org quoting your watch mobile number and requesting cancellation. We will deactivate your sim card and your subscription. Unfortunately, part monthly subscriptions cannot be refunded. To reactivate your sim card, simply re-subscribe and forward a copy of your subscription confirmation email to email@example.com and we […]
Alert Notifications / Message Centre
The Watch will send Alert messages automatically to Administrators of the watch, through the Carepro+ App on their mobile phone such as when the battery is low, if an SOS call has been made or if the wearer breeches a Geo-Zone. Notifications / Message Centre To view your notifications, Press the ‘Me’ option on the […]
The watch is showing 3 kilometers away from where it should be, how can I see the last GPS location?
In the app, choose the Map screen. From here choose the History Tab, you will be able to choose the date, start time and end time of the latest journey. The final pin location on this track will show you the last recorded GPS Location when outside.