Yes, up to 5 people can receive the SMS & Call alert notifications on their smartphones at the same time once they have downloaded the App and the device has been shared with them.
Category: Troubleshooting
How many PIR Sensors can I add to my alarm bundle?
In total you can add up to 100 wireless detectors and sensors to your alarm bundle.
How long do the batteries in the window/door sensor last?
Battery life is 6- 12 months – depending on activation frequency, you will receive a low battery alert via the app when the batteries need replacing.
How often do I need to change the batteries in the Carbon Monoxide Alarm?
The batteries in your smoke alarm can last up to 3 years – depending on Wifi connection. You will receive a low battery alert from the app when the batteries need replacing. You can also manually check the smoke alarm is working by pressing the testing button to trigger the alarm signal, the alarm will […]
Can I re-use the alarm if water has got on it?
Yes, the water alarm can be reused after it has been wet, by drying it using a soft clean cloth and place it back in the area you wish to monitor.
Where should I install a smoke alarm?
You should install at least one smoke alarm for each floor in your home. For example, the ground floor and first floor if you live in a two-storey house. Put one in your hallway and one at each upper level in the landing area. Fit them between the sleeping areas and the kitchen and living […]
How do I install the smoke alarm?
Using Screw fixings – Choose the installation location, first make two holes in the ceiling or wall, then insert the wall plugs into the holes. Insert the screws into the holes of the plate, screw tightly to fix the bracket firmly. Fit the battery into the battery holder of the alarm, align the back of […]
Why is my nova light red?
When the light is Solid red on the secondary units, it means that it’s disconnected from the primary unit.
I cannot get my Nova to show a Blue LED Light?
If a Nova Unit does not show a Solid Blue light, move the unit closer to another Nova unit to get a better connection.
Can I add new nova units to expand my network coverage?
Yes. You can purchase new nova units and add them with the following procedure: (1) Place each new nova unit less than 45 feet from an original nova unit and power them on. (2) Run the Tenda WiFi App. (3) If the new nova units are detected, follow the on-screen instructions to add them. Otherwise, […]