No, your Watch-Phone comes with a sim card pre-fitted.
Category: Getting Started
How long does it take to get the first location signal after activation from the phone?
The first location signal can take up to a few minutes depending on the watch boot up, SIM card activation and data transmission, similar to a mobile phone. If it is taking more than a few minutes, please place the device outside for a few minutes as it is easier to pick up a signal […]
How do I call the watch?
To call the watch while in the App, press the Dial icon on the map screen to make a phone call to the watch. You can also create a contact in your phone with the watch mobile number and call the watch as you would call any other contact in your phone contact list. Or […]
Why does my watch use a European Sim card with a Dutch/Spanish mobile number?
The watch comes with a European ‘always roaming’ SIM card. With our ‘always roaming’ Dutch/Spanish sim card included, unlike a standard sim card, they use any 4G mobile network available, enabling the watch to get mobile coverage with any 4G network, not just 1 mobile provider
How do I call a number from the watch?
To make an SOS Call from the watch, simply press and hold down the black SOS button on the side of the watch. To make a call to pre entered numbers in your phone book, simply short press the SOS button once to light up the watch, then swipe the screen right until you see […]
Can anyone call the watch?
As a security feature on the watch the app can control who can call the watch and who the watch can call. To only allow the watch to call pre set numbers in the phone book and turn off the use of the keypad: In the app under Me Choose Disable Functions Turn Dial Pad […]
Can you send a text message from the Watch?
No, you cannot send text messages from or to the Watch, only voice messages.
How do I make a video call from/to the watch?
You can only make a video call to/from anyone who has added the watch to their app, they will be known as “Family” in your watch. To make a video call from the watch, swipe the screen left until you see Video Call and tap this. You will be given the option to either ring […]
To set reminders on the app to appear on the watch.
In the app on the main screen, choose the reminders symbol Choose the + symbol in the top right hand side Choose the time you want the reminder to alert the watch Choose if you want to repeat this alarm or not Enter the text Message that you want to appear on the watch when […]